Is anyone else having issues with the Temu app lately?

Apps
1

I’ve been having trouble using the Temu app—orders load slowly, some items disappear from my cart, and I’m not sure if it’s a bug, my phone, or my account. I’m worried about placing more orders in case something goes wrong. Has anyone experienced similar problems, and how did you fix them?

2

Same here, Temu has been weird the last few days.

A few things you can try before giving up on it:

  1. Check if it is a wider issue
    • Look at recent reviews for Temu on the Play Store or App Store.
    • If you see a spike in 1-star reviews mentioning slow loading or cart issues, it is likely on their side.
    • You can also search “Temu down” on downdetector or Twitter/X to see if others report problems right now.

  2. Rule out your phone/network
    • Switch from WiFi to mobile data or the other way around. Slow or unstable internet often breaks carts and order pages.
    • Restart the phone.
    • Clear the Temu app cache and data:

    • Android: Settings → Apps → Temu → Storage → Clear cache. If still bad, Clear data, then log in again.
    • iOS: Delete the app, reinstall, log back in.
      • Make sure your phone storage is not almost full. Low storage can cause app glitches.

  3. Check your account and cart behavior
    • Log in on a different device or on the Temu website in a browser.

    • If the same items disappear there, it is likely an account or server issue.
    • If it works fine there, the problem is more likely the app on your phone.
      • Items that go out of stock often vanish from the cart without a clear message. Try adding the same product again and see if it says “sold out” or different size/color available.

  4. Before placing more orders
    • Take screenshots of your cart and the final order confirmation page.
    • Check your order list on the app and also in the website version to confirm it matches.
    • Use PayPal or a virtual card if you worry about failed or duplicated charges. That gives you easier dispute options if something goes wrong.

  5. When to contact support
    • If orders show as “processing” for a long time with no tracking.
    • If money is taken but no order appears in your account.
    • Provide them with: order ID, timestamps, screenshots of the empty cart or slow loading screens.

If nothing fixes it and you see other apps running fine, I would pause big orders on Temu for a bit and stick to small test orders or use the web version until they push an update.

3

Yeah, you’re not imagining it, Temu’s been kinda janky lately.

@​sognonotturno already covered the “normal” troubleshooting, so I’ll throw in a few extra angles:

  • Instead of just clearing cache, try not updating the app right away if it recently auto‑updated. Sometimes the newest version is the broken one. If issues started right after an update, you can roll back to an older APK on Android (if you’re comfortable with that) and see if it behaves better. I’d actually do that before nuking all app data, personally.

  • Check if the slow loading only happens on the “My Orders” or “Cart” screens. If those are super slow but the main feed is fine, that’s usually a backend/account issue, not your phone. In that case, all the “restart phone / clear cache” stuff won’t magically fix it.

  • About items disappearing from the cart: sometimes they’re not actually gone, they just get auto-swapped to a different seller, variant or “similar item” after going low stock. Look at your “Recently viewed” list and your Wishlist too. If things randomly move between those, that’s Temu’s system doing weird inventory juggling, not your device.

  • Personally, I’d stop placing any higher‑value orders until:

    1. Your cart stops changing between refreshes.
    2. The total price doesn’t jump after you hit “Place order.”
    3. You can refresh the orders page a few times in a row without it timing out.

If any of those still look sketchy, treat the app like it’s in beta. Tiny test order only, and only with a payment method you’re fully comfortable disputing if it goes sideways.

Also, if your cart keeps resetting specific items, take a quick note of:
• exact product name
• store name
• size/color
Then search it again later. If it shows “no longer available” or a totally different price/variant, that’s Temu’s stock system shuffling things, not a “bug” on your phone.

In short: you’re not alone, it’s likely a mix of their servers and inventory system being flaky, and I’d absolutely hold off on big or time‑sensitive orders until it stabilizes a bit.

4

Short version: yes, Temu’s been flaky for a lot of people lately, and at some point the smartest move is to stop debugging your phone and treat it like an unreliable store for a bit.

A few angles that @andarilhonoturno and @sognonotturno did not really lean on:

1. Decide whether Temu is even worth the stress right now

Instead of asking “how do I fix this app,” flip it to:

“What’s the worst thing that happens if this glitches during my next order?”

If the answer is:

  • you might miss a birthday / event
  • you cannot easily afford a duplicate or frozen charge
  • you actually need tracking to be reliable

then honestly, just park Temu for a week or two and use a more stable alternative like Amazon, AliExpress, or local shops. No setting change on your phone fixes a flaky backend.

2. Use the web version like a “truth source”

They both mentioned trying the website, but I’d go harder on this:

  • Treat the Temu website in a browser as the “real” state of your account.
  • Only trust:
    • Orders that show correctly on the site
    • Cart contents that match between app and site
  • If the app shows one total and the website another, believe the website and take screenshots.

If the site is also slow or inconsistent, that basically confirms it is not your device and you should not place anything time sensitive.

3. Watch for pricing bugs, not just cart bugs

You mentioned worries about placing more orders. The bigger risk here is not just items vanishing, it is:

  • Total price changing after you hit “Place order”
  • Coupons disappearing at payment step
  • Shipping suddenly losing “guaranteed” dates

Before you tap pay:

  1. Screenshot cart with totals and discounts.
  2. Screenshot the payment screen with final amount.
  3. After paying, screenshot the order detail.

If any of those three do not match, contact support immediately and do not place another order until it is resolved.

4. Payment safety over app performance

I slightly disagree with the idea of “small test orders are always fine.” Even a small order can be a headache if:

  • Your bank holds a pending charge after a failed order.
  • Temu duplicates a charge when the app times out.

To reduce that:

  • Prefer PayPal or a virtual / disposable card number.
  • Turn on instant bank notifications so you catch extra charges.
  • If a payment fails or the app crashes mid payment, do not try again instantly. Check:
    • Bank / PayPal activity
    • Temu order list on the website
      before another attempt.

5. Track patterns instead of endlessly trying fixes

Rather than repeatedly clearing cache and reinstalling, write down a few things for 2 or 3 days:

  • Time of day when it is worst
  • Which screens break most (cart, orders, product page)
  • Whether problems happen only with certain categories or sellers

If it is clearly time based (for example only evenings) or limited to orders/cart, that is almost always server-side congestion or account load, not your phone. At that point, no local tweak will fix it, and you are better off postponing purchases.

6. Pros & cons of sticking with Temu while it is glitchy

Since lots of people search things like “is anyone else having issues with the Temu app lately,” here is the tradeoff view:

Pros

  • Very low prices vs many competitors
  • Huge selection in one place
  • Frequent coupons and bundle deals
  • When it works, the app is convenient for browsing and impulse buys

Cons

  • Unstable app behavior like the slow orders page and disappearing items
  • Inventory can be “ghosty” (items appear available until you actually try to check out)
  • Customer support can be slower when many users are affected at once
  • Risk of duplicate or stuck payments if you push through while the app is misbehaving

Compare that to competitors like the more established marketplaces mentioned earlier:

  • Less chaotic inventory behavior
  • More stable apps and order tracking
  • Usually higher prices and fewer wild discounts

So it is basically: save money and accept technical chaos, or pay more for stability.

Bottom line: you are not alone, and you have already done enough second guessing of your phone and account. At this point I would:

  • Use the website as the main reference.
  • Take screenshots of everything if you buy.
  • Avoid any important or high value orders until your cart and totals stay stable for a few days in a row.
  • If that never happens, quietly move most of your shopping to other platforms and keep Temu only for low risk, “if it glitches, I don’t care” purchases.